Privacy Policy for Inner Bloom Yoga & Wellness
At Inner Bloom Yoga & Wellness, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect information when you interact with our online platform, participate in our classes, workshops, or engage with our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes your name, email address, phone number, and physical address when you register for an account, subscribe to our newsletter, book a class, or inquire about our services.
- Health and Wellness Information: For the purpose of providing safe and effective yoga classes, meditation sessions, private instruction, and holistic wellness coaching, we may collect information regarding your health conditions, physical limitations, or wellness goals. This information is collected with your explicit consent and is used solely to tailor our services to your needs.
- Payment Information: When you purchase services, we collect payment details such as credit card information. This information is processed securely by third-party payment processors, and we do not store sensitive payment card details on our servers.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This data helps us understand user behavior and improve our platform.
- Communication Data: Records of your communications with us, including emails, chat messages, or phone call interactions.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: To process your bookings for yoga classes, meditation sessions, workshops, private instruction, and holistic wellness coaching, manage your appointments, and provide access to our online platform.
- To Communicate with You: To send you confirmations, reminders, updates about your bookings, newsletters, marketing communications about new services or promotions (where you have opted in), and to respond to your inquiries.
- To Personalize Your Experience: To tailor our wellness coaching and yoga instruction to your specific needs and preferences, based on the health and wellness information you provide.
- For Internal Operations: For internal record keeping, data analysis, research, and to improve our services, online platform, and customer experience.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, processing payments, sending communications, or providing other services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: If Inner Bloom Yoga & Wellness is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our online platform may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use cookies to understand how you interact with our platform, remember your preferences, and improve our services. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
7. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise your data protection rights, please contact us:
Inner Bloom Yoga & Wellness
2847 Yew Street, Suite 201
Vancouver, British Columbia, V6K 3X7
Canada